support
FAQs
Contact
first heading here
Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
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Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Lorem ipsum dolor sit amet, consect sit etur adipiscing?
Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
general
How do I update/change/cancel my reservation?
Our team is happy to help you out with your current reservation, whether you need to modify or cancel. Please note that third-party reservations made on alternative sites must be modified/canceled with them directly.
What payment methods do you accept?
We accept American Express, Visa, Mastercard, and Discover. We do accept cash payments, but a credit card must be provided for incidental charges at check-in.
What time is check-in / check-out?
Our check-in time is 4 PM. Checkout is 11 AM.
Can I request an early check-in?
Of course! If we have the availability to check you in early, we’re happy to accommodate your request.
Can I arrange a late check out?
If you’re looking to stay a little longer, ask our team and we’ll see what we can do. Late checkouts are based on availability.
Is it possible to store my luggage before check-in or after my check-out?
Yes, we can store your luggage before your arrival or after checkout.
Is there an Amenity Fee?
No, we do not have a daily amenity fee.
How much is the charge for Valet Parking?
All parking for Hotel Burg is Valet Parking. The Charge is $30 per evening, with complimentary in and out privileges.
Booking
& Payment
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Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Lorem ipsum dolor sit amet, consect sit etur adipiscing?
Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Lorem ipsum dolor sit amet, consect sit etur adipiscing?
Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Facilities
& Services
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Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Lorem ipsum dolor sit amet, consect sit etur adipiscing?
Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Lorem ipsum dolor sit amet, consect sit etur adipiscing?
Send us an inquiry at email@hotelburg.com and someone from our team will get back to you soon.
Still Have
questions?
If your question wasn’t addressed here, our team is ready to help. Please contact us and we will provide any additional support.
